Terms of Service
Last updated: February 2026
These Terms of Service ("Terms") govern your access to and use of iNTRYA's AI-powered interview and hiring intelligence platform ("Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.
1. Acceptance of Terms
By creating an account, accessing, or using iNTRYA's Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.
2. Description of Service
iNTRYA provides an AI-powered platform that enables organizations to conduct automated candidate interviews, analyze behavioral patterns, detect potential cheating, and receive intelligent hiring recommendations. Our Service includes:
- AI-conducted interviews with customizable question sets
- Behavioral analysis and candidate evaluation reports
- Cheating detection and integrity monitoring during interviews
- Integration with applicant tracking systems (ATS) and hiring workflows
- Analytics dashboards and hiring recommendations
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.
3. Account Registration and Security
To use our Service, you must create an account and provide accurate, complete, and current information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access or security breach
- Ensuring that all information provided is accurate and kept up to date
You agree not to share your account credentials with any third party or allow others to access your account. We are not liable for any loss or damage arising from your failure to maintain account security.
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activity.
4. Subscription and Payment
Our Service is offered on a subscription basis with different pricing tiers. By subscribing, you agree to pay the fees associated with your selected plan.
Billing
- Subscription fees are billed in advance on a monthly or annual basis, as selected
- All fees are non-refundable except as required by law or as explicitly stated in your subscription agreement
- We reserve the right to change our pricing with 30 days' notice to existing subscribers
- Failed payments may result in suspension or termination of your account
Free Trials
We may offer free trial periods. At the end of the trial, your subscription will automatically convert to a paid plan unless you cancel before the trial expires. You may cancel at any time during the trial period without charge.
Cancellation
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. You will continue to have access to the Service until the end of the paid period.
5. Acceptable Use Policy
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable laws, regulations, or third-party rights
- Use the Service to conduct interviews for illegal purposes or discriminate against candidates based on protected characteristics
- Attempt to circumvent or interfere with our security measures, cheating detection, or platform integrity
- Upload, transmit, or distribute malicious code, viruses, or harmful content
- Reverse engineer, decompile, or attempt to extract the source code of our Service
- Use automated systems or bots to access the Service without authorization
- Impersonate others or provide false information
- Harass, abuse, or harm other users or candidates
- Use the Service in a manner that could damage, disable, or impair our systems or networks
Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account.
6. Intellectual Property
The Service, including all content, features, functionality, software, algorithms, and designs, is owned by iNTRYA and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes during your subscription period.
Your Content
You retain ownership of any content you upload or submit to the Service, including candidate information, interview questions, and evaluation data. By using the Service, you grant iNTRYA a worldwide, royalty-free license to use, process, and store your content solely for the purpose of providing and improving the Service.
Restrictions
You may not copy, modify, distribute, sell, or lease any part of the Service or attempt to extract or use our proprietary algorithms, AI models, or technology for competitive purposes.
7. Data Processing and Privacy
Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your data. By using the Service, you consent to our data practices as described in the Privacy Policy.
When processing candidate data on your behalf, we act as a data processor under applicable data protection laws. You are responsible for ensuring that you have the necessary legal basis and consent to process candidate data through our Service.
We implement industry-standard security measures to protect data, but you acknowledge that no system is 100% secure. You are responsible for maintaining appropriate security measures for your account and data.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTRYA AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not guarantee that the Service will be uninterrupted, error-free, or completely secure. Our AI recommendations are tools to assist your hiring decisions but should not be the sole basis for employment decisions.
9. Indemnification
You agree to indemnify, defend, and hold harmless iNTRYA, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:
- Your use or misuse of the Service
- Your violation of these Terms or applicable laws
- Your violation of any third-party rights, including candidate privacy rights
- Any content you submit or transmit through the Service
- Your employment decisions based on our Service
10. Termination
Either party may terminate your subscription at any time. You may terminate by canceling your subscription through your account settings. We may terminate or suspend your account immediately if you violate these Terms.
Upon termination:
- Your right to access and use the Service will immediately cease
- We may delete your account and data in accordance with our data retention policies
- You remain responsible for any fees accrued before termination
- Provisions that by their nature should survive termination will remain in effect
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Delaware.
12. Dispute Resolution
Before filing a claim, you agree to contact us first to attempt to resolve the dispute informally. If we cannot resolve the dispute within 60 days, you agree to resolve disputes through binding arbitration rather than in court, except for small claims court actions.
Any arbitration will be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will take place in Delaware, and the arbitrator's decision will be final and binding.
You waive your right to participate in a class-action lawsuit or class-wide arbitration against iNTRYA.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
- Posting the updated Terms on this page
- Updating the "Last updated" date
- Sending an email notification to registered users for significant changes
Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service and cancel your subscription.
14. Contact Information
If you have questions about these Terms, please contact us: